Legal Team Caseworker

IWGB are now recruiting for an experienced Caseworker to join Team 1 in the Legal department. This is an exciting opportunity for someone with employment law knowledge and a desire to support precarious workers.

The Independent Workers’ Union of Great Britain (IWGB) is a new and dynamic union which consists of mainly low paid, migrant and/or precarious workers, such as outsourced cleaners and security guards, workers in the so-called “gig economy”, such as cycling instructors and Uber drivers, and foster care workers.

The role is offered on a fixed term basis for 35 hours per week for 1 year. We expect the postholder to be London-based and able to regularly commute to our Bethnal Green office. We are open to discussing a mutually beneficial working pattern with the right candidate. We can currently offer a mix of remote working and work in our Bethnal Green office.

Person specification

We expect the successful candidate to have:

• Commitment to social justice, workers' rights, and trade union values.
• Experience in handling casework, particularly within a trade union, legal, or advice sector.
• Excellent interpersonal skills, with the ability to engage with individuals in distressing situations professionally and empathetically.
• Strong communication skills, both written and verbal, with the ability to explain complex issues clearly.
• Ability to manage a demanding caseload, prioritising tasks effectively under pressure.
• Experience in negotiating and advocating on behalf of workers.
• A proactive, problem-solving approach to casework and member representation.

Desirable skills

• Law degree (LLB or equivalent), ideally with employment law focus
• Employment law knowledge
• Experience running employment tribunal claims
• Experience supporting precarious or migrant workers

Duties will include:

• Manage employment cases from initial advice to resolution
• Representing and/or arranging external representation for IWGB members in relevant legal matters
• Manage employment cases from initial advice to resolution
• Running employment tribunal claims for IWGB members in relevant legal matters
• Advise members clearly on their rights and options
• Negotiate with employers and support settlement discussions
• Ensuring effective administration of casework
• Work closely with Legal Officers on case strategy
• Maintain accurate and efficient case records
• Carrying out the activities of a qualified investigator in the context of Disciplinary/Grievance procedures and/or complaint procedures regarding members of the union and/or IWGB staff and officials
• any other duties consistent with the post.
  
  

Pay, holiday and annual leave

• Annual salary of £32,396.00 salary will be adjusted in line with any London Living Wage uplifts
• Generous leave entitlement of 30 days annual leave per year not including bank holidays (prorated for part time staff)
• We believe in pay parity so everyone at IWGB earns the same hourly rate of pay

Benefits

• Flexibility around working patterns and hours
• Hybrid working options (dependant on position)
• High employer pension contributions: 6% employee-paid and 13% employer-paid pension
• Equal maternity and paternity pay enhancements for parents

How to apply:

You can download an application form from the ‘Work with us’ page of our website. Please send your completed application form with the subject “Caseworker Team 1 job application” to applications@iwgb.co.uk by April 17 2026.  Please let us know in your email where you have seen our advertisement so we can improve our hiring processes.

Who is the IWGB?

Founded in August of 2012, the IWGB now consists of 12 branches. The branches are highly autonomous and lead on campaigning for better pay and conditions in their industry. IWGB campaigns are known for being bold, vibrant, loud and effective. In addition to campaigning, the IWGB’s Legal department is also highly active, providing representation on a range of employment matters such as disciplinary processes, grievances, private hire licensing, and employment tribunals. The IWGB organises social events for members, Spanish and English classes, and holds regular meetings where members can engage and feed into policy. We are a democratic organisation with all officials being regularly elected.

As an organisation that fights for workers’ rights, we strongly believe no applicant or employee should face discrimination or harassment based on their gender, race, ethnicity, sexual orientation, disability status, age, or marital/domestic partner status. You can read more in the IWGB Statement of Inclusivity. Please let us know if you have any requirements for interview.

Above all, we’re looking for someone with empathy and the determination to support workers who fight for better conditions.

The interview process:

We like to be open and up front with what our hiring process looks like so people know what to expect. Please see below the typical steps in our recruitment process.

Review candidates

Once the advertisement has been taken down, a shortlist of candidates will be selected by the hiring committee to proceed to the next steps. All candidates will be informed of their application outcome within two weeks of the closing date, whether or not they’re proceeding to the next stage.

Remote interviews

Shortlisted candidates will be interviewed via Zoom by a panel of IWGB elected officials and/or staff. Candidates will be interviewed by the same panel to ensure consistency.

Following these interviews, it is possible that there will be a second stage of interviews.

Offer stage

The hiring committee will convene with the goal of selecting and making an offer to one of the candidates. We will offer feedback to people who were interviewed but not selected.