Support and advice

Union members who joined more than two months ago can access legal support from the IWGB Legal Department. To open a case, please use our online Casework form. Please use this form in relation to issues with your work.

To make sure that the Legal Department has enough time and resources to represent all union members effectively, there are rules you need to follow in order to get help with a case. Find out more about when and how to open a case.

Open a case online

If you are a private hire driver looking for support with an issue, please click the link below to fill out our Driver Support Form.

Driver Support Form

Branch casework

Some workplace issues can be taken up within your branch. You can contact them directly using the details below or take a look at your branch’s page or website for more contact details.

Branch committees also have BAME Officers and Women and Marginalised Genders Officers who you can contact about racism or sexism at work.

Charity Workers
Email: cwbcasework@iwgb.co.uk

Couriers and Logistics
Email: clbcasework@iwgb.co.uk

Cycling Instructors
Email: cibchair@iwgb.co.uk

Foster Care Workers
Email: fostersupport@iwgb.co.uk

Game Workers
Email: gameworkers@iwgb.co.uk

Employment Rights Manual - Pay Section 2024

The Employment Rights Manual is a project developed by the Legal Department of IWGB as a resource for members and officials to offer training and advice around common issues in the workplace. This section covers topics related to minimum wage, wage deductions, holiday pay, sick pay, and maternity, paternity, adoption and shared parental leave. Download a copy of the Employment Rights Manual below (available only in Spanish). We are working at the moment to develop more resources for our members with relevant information about the most common issues!

Descargar el Manual de Employment Rights Manual - Pay Section (Español)

Useful links

ACAS: Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. https://www.acas.org.uk/

Latin American Women's Rights Services: Human rights, feminist organisation run by and for Latin American migrant women living in the UK. https://lawrs.org.uk/

London Renters Union: Become part of a city-wide community of renters. https://londonrentersunion.org/

Joint Council for the Welfare of Immigrants: If you are in the UK without status and need legal advice, call the JCWI helpline on 020 7553 7470. Irregular migrants helpline

Turn2Us: Find information on accessing benefits. https://www.turn2us.org.uk/