Outsourced Ocado couriers in Acton are demanding that Ocado fully in-house all drivers and riders and meet demands for fair pay and just working conditions.
This majority BAME workforce who served as key workers through the pandemic are now being ignored and threatened with the prospect of job losses after whistleblowing over £5/hr poverty pay and 70% pay cuts. This from a corporation that increased its revenue by nearly £200m in the first half of 2021, paying CEO Tim Steiner a cool £58million in 2019.
Since 2019, Ocado have been outsourcing their same-day delivery workers in the West London Ocado Zoom depot to Stuart Delivery Ltd and Ryde. Our members there have been wrongly classified as independent contractors and denied basic employee rights, including minimum wage, statutory holiday pay, pension, trade union rights and protection from discrimination. Last month we exposed Ocado’s exploitation in the Observer which revealed they often work 14 hours a day for less than minimum wage. Health and safety issues have been raised with Ocado failing to provide safe weight limits for riders. Delivery jobs are distributed unfairly with some workers receiving no jobs while others are very busy. Now, our members are being threatened with job losses as Ocado has opted to cut jobs to Ryde and recruit through a separate agency.
Rupa Huq MP has thrown her support behind the campaign.
“A lot of people say the gig economy is a good system because of its flexibility but these workers are at the whim of a very cruel and inhumane system.” - Rupa Huq MP
© Sindicato de Trabajadores Independientes de Gran Bretaña 2025
Diseñado y construido en la IWGB con amor, cuidado y café. Hasta la victoria siempre.