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Job: Caseworker

by IWGB Staff
03 August 2020 11:03

The IWGB is excited to announce that we are currently looking for a new caseworker. The Independent Workers’ Union of Great Britain (IWGB) is a new and dynamic union which consists of mainly low-paid, migrant and/or precarious workers, such as outsourced cleaners and security guards, workers in the so-called “gig economy”, such as cycling instructors and Uber drivers, and foster care workers.

The role is based in our London office (when it reopens) and is initially for 14 hours a week for the period of a year. During the COVID-19 lockdown, and for as long as it is unsafe to return to the office, this job will be fully remote.

Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria as training will be offered as part of the opportunity.

The role

The main responsibilities of the post are to:

  • provide basic legal advice to Spanish speaking workers on benefits applications
  • manage a caseload of employment law cases, chiefly deduction from wages claims, basic grievances etc.
  • assist Legal Department colleagues with other tasks appropriate to the post;
  • undertake any other duties appropriate to the post and help other staff maintain the smooth running of the union’s head office.

Person specification


  • Be completely fluent in both Spanish and English
  • Grasp the IWGB’s approach and be personally committed to social justice and the improvement of working conditions.
  • Have good computer skills, including knowledge of MS Office and Excel.
  • Have a high level of personal organisation and an ability to deal with a demanding and stressful job.
  • Be able to work independently and in a team.


  • Have some experience with legal casework or basic understanding of employment law.

Everyone working for the IWGB gets paid London Living Wage plus £3, (which currently totals to £13.75 per hour) and an optional 6% employee paid and 13% employer paid pension. They also receive 30 holiday days + 8 bank holidays and 6 months sick pay prorated based on how many hours a week they work.

How to apply

Please send a short CV and a covering letter with the subject “Caseworker job application” to [email protected] by 5pm on the 18th August 2020. Please let us know in your email where you have seen our advertisement so we can improve our hiring processes.

We particularly welcome applications from Black, Asian and Minority Ethnic candidates. If you have questions or want more information please feel free to contact us.

Who is the IWGB?

Founded in August of 2012, the IWGB now consists of 11 branches. The branches are highly autonomous and lead on campaigning for better pay and conditions. IWGB campaigns are known for being bold, vibrant, loud and effective. In addition to campaigning the IWGB’s Legal Department is also highly active, providing representation on a range of employment matters such as disciplinary processes, grievances, private hire licensing, and employment tribunals. The IWGB organises social events for members, Spanish and English classes, and holds regular meetings where members can engage and feed into policy. We are a democratic organisation with all officials being regularly elected.

As an organisation that fights for workers’ rights, we strongly believe no applicant or employee should face discrimination or harassment based on their gender, race, ethnicity, sexual orientation, disability status, age, or marital domestic partner status. You can read more in the IWGB Statement of Inclusivity. Access needs will be catered for in both the application/interview process, and the job role itself.

Above all, we’re looking for someone with empathy and the determination to support workers who fight for better conditions.

The interview process

We like to be open and up front with what our hiring process looks like so people feel comfortable and understand what to expect. Here’s a short run down of the expected time frames and what the interviews will overall look like.

Review Candidates

Timeframe: 1 week

Once the job ad closes, a short list of candidates will be selected by the hiring committee to proceed to the next steps. All candidates will be notified on whether they’re proceeding to the next step or not.

Remote Interviews

Timeframe: 1 week

Each candidate that makes it to the remote interview step will have an interview via Zoom with a group of three employees and elected officials. This group of 3 people will interview all candidates to ensure consistency.

Sync Up and Offer Stage

Timeframe: 1 week

The hiring committee will write down their thoughts on each candidate and then convene with the goal of making an offer to one of the candidates.

Our work matters

We're just one David and there's a lot of Goliaths out there. As such, we rely on dues and donations to do our work - if you can, we'd really appreciate any contributions to our vital work.

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